Alabama Securities Commission
401 Adams Avenue, Suite 280
Montgomery, AL 36104
Office of the State Bank Commissioner
555 E. Loockerman Street, Suite 210
Dover, DE 19901
Department of Insurance, Securities, and Banking
810 First Street, NE, Suite 701
Washington, District of Columbia 20002
Florida Office of Financial Regulation
101 E. Gaines Street
Tallahassee, FL 32399
Georgia Department of Banking and Finance
Money Services Businesses
2990 Brandywine Road, Suite 200
Atlanta, GA 30341-5565
Illinois Department of Financial and Professional Regulation Division of Banking
100 West Randolph, 9th Floor
Chicago, IL 60601
Iowa Division of Banking
200 East Grand Avenue, Suite 300
Des Moines, IA 50309
Division of Banks
1000 Washington Street, 10th Floor
Boston, MA 02118-6400
Mississippi Department of Banking and Consumer Finance
Post Office Box 12129
Jackson, MS 39236
Nebraska Department of Banking & Finance
1526 K Street, Suite 300
Lincoln, NE 68508-2732
New Jersey Department of Banking and Insurance
20 West State Street, PO Box 325
Trenton, NJ 08625
New York Department of Financial Services
One State Street
New York, NY 10004-1511
Ohio Division of Financial Institutions
77 South High Street, 21st Floor
Columbus, OH 43215
Oregon Department of Consumer and Business Services, Division of Finance and Corporate Securities
PO Box 14480, 350 Winter St., NE, Suite 410
Salem, Oregon 97309-0405
State of Washington - Department of Financial Institutions
Division of Consumer Services
150 Israel Road, S.W.
Tumwater, WA 98501
Please note that this license does not cover the transmission of virtual currency.
For Alaska Residents Only: If your issue is unresolved by BitPay Inc., please submit formal complaints with the State of Alaska, Division of Banking & Securities. Formal complaints must be in writing, please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf
* Formal complaint forms may be submitted via:
Mail: Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807
* If you have a question or complaint, please contact the consumer assistance division of BitPay at:https://bitpay.com/request-help
NOTICE: By the Florida Office of Financial Regulation
BY GRANTING BITPAY A LICENSE, THE FLORIDA OFFICE OF FINANCIAL REGULATION IS NOT ENDORSING THE USE OF DIGITAL OR VIRTUAL CURRENCIES.
* U.S. currency is legal tender backed by the U.S. government.
* Digital and virtual currencies are not issued or backed by the U.S. government, or related in any way to U.S. currency, and have fewer regulatory protections.
* The value of digital and virtual currencies is derived from supply and demand in the global marketplace which can rise or fall independently of any fiat (government) currency.
* Holding digital and virtual currencies carries exchange rate and other types of risk.
POTENTIAL USERS OF DIGITAL OR VIRTUAL CURRENCIES, INCLUDING BUT NOT LIMITED TO BITCOIN, SHOULD BE FOREWARNED OF A POSSIBLE FINANCIAL LOSS AT THE TIME THAT SUCH CURRENCIES ARE EXCHANGED FOR FIAT CURRENCY DUE TO AN UNFAVORABLE EXCHANGE RATE. A FAVORABLE EXCHANGE RATE AT THE TIME OF EXCHANGE CAN RESULT IN A TAX LIABILITY. PLEASE CONSULT YOUR TAX ADVISOR REGARDING ANY TAX CONSEQUENCES ASSOCIATED WITH YOUR HOLDING OR USE OF DIGITAL OR VIRTUAL CURRENCIES.
If you have a question or complaint, please contact the consumer assistance division of BitPay at:https://bitpay.com/request-help
Please note the following disclosures associated with virtual currency:
- Virtual currency is not legal tender, is not backed by the government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections.
- Legislative and regulatory changes or actions at the state, federal, or international level may adversely affect the use, transfer, exchange, and value of virtual currency.
- Transactions in virtual currency may be irreversible, and, accordingly, losses due to fraudulent or accidental transactions may not be recoverable.
- Some virtual currency transactions shall be deemed to be made when recorded on a public ledger, which is not necessarily the date or time that the customer initiates the transaction.
- The value of virtual currency may be derived from the continued willingness of market participants to exchange fiat currency for virtual currency, which may result in the potential for permanent and total loss of value of a particular virtual currency should the market for that virtual currency disappear.
- There is no assurance that a person who accepts a virtual currency as payment today will continue to do so in the future.
- The volatility and unpredictability of the price of virtual currency relative to fiat currency may result in significant loss over a short period of time.
- The nature of virtual currency may lead to an increased risk of fraud or cyber-attack.
- The nature of virtual currency means that any technological difficulties experienced by BitPay may prevent the access or use of a customer’s virtual currency.
- Any bond or trust account maintained by BitPay for the benefit of its customers may not be sufficient to cover all losses incurred by customers.