Bitcoin and other cryptocurrencies that BitPay accepts are secure currencies for the internet. You can pay without handing out sensitive financial information, and you don't need an account.
Get a wallet
First you'll need an app that lets you receive, hold, and spend Bitcoin or one of our supported cryptocurrencies.
You can use any of these popular Payment Protocol compatible wallets to make secure, successful payments to BitPay merchants.
We recommend the open source BitPay app.It's a great option for paying BitPay invoices because it dynamically calculates sufficient miner fees. It's also secure and easy to use.
Move Bitcoin or Bitcoin Cash into your spending wallet
If you don't yet have Bitcoin or cryptocurrency in your wallet yet, you'll need to buy some.
Exchanges are available all over the world, allowing users to convert any fiat currency into and out of cryptocurrency. Every country and region is different, so you'll want to do some research before choosing an exchange.
For individuals in the United States, the BitPay app provides a simple integration with Coinbase allowing users to buy cryptocurrency directly from the app.
Exchanges and accounts do not send your cryptocurrency payments immediately, so they are not good for paying BitPay merchants.To use your cryptocurrency, withdraw your crypto from the exchange to a Payment Protocol compatible wallet before attempting to spend it.
Make a payment
Making a blockchain payment is fast, convenient, and extremely secure.
To make a payment, you won't need to enter any sensitive card information. Instead, you'll simply send the payment from your wallet app.
Remember to send your payment during the 15-minute payment window. BitPay only guarantees the fixed BTC or BCH price for this time period. Do not send payments to expired invoices.
There are several ways to pay a BitPay invoice from your wallet.
Scan the QR Code
If your wallet is on a different mobile device, you can scan this code to open the payment in your wallet. Your wallet will lock in with the correct receiving address and sending amount. Then make the payment.
Open in Wallet
If your wallet is on the device you're using to view the invoice, you can open the payment in your wallet by tapping here. Confirm everything is correct, and your wallet will make the payment.
Send the Payment Manually
Copy the payment URL from the invoice and paste it in your wallet's "Send" screen, check your payment details, and send the payment.
Miner fees are the cost your wallet pays for the computing power which confirms transactions on the Bitcoin and Bitcoin Cash networks. Miner fees are not BitPay fees, and they cannot be refunded. These fees can be higher or lower depending on the number of transactions waiting to be confirmed on the Bitcoin or Bitcoin Cash networks.
This also applies to gas prices on the Ethereum network.
Network Cost Fee
The Network Cost fee included in your invoice total covers the Bitcoin or Bitcoin Cash miner fee cost of BitPay's transaction sweep for your payment. It is not included with refunds. Learn more about the reasons for this cost.
Refunds & Order Troubleshooting
BitPay provides tools and reporting for merchants to view successful payments and manage their own cryptocurrency refunds. If you would like a refund or need help in getting your order for a successful payment, please contact the merchant directly. They can initiate the refund process or help you get your purchase.
Remember that you will need to provide your BitPay invoice URL or your order ID for the merchant to assist you. Merchant refund policies differ, so please contact the merchant to discuss refund options.